Last updated: March 2026

At Chou’s Cottage, your privacy is critically important to us. We are committed to protecting the personal information of our customers and visitors to our website www.chouscottage.com, an Irish online shop offering handmade gifts, cards, home décor, and more.

This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it. It applies only to information collected through our website and is governed by Irish and EU data protection laws (GDPR).

1. Information We Collect

Non-personally-identifying information: Like most websites, we collect general data such as browser type, language preference, referring site, and the date and time of each visitor request. This helps us improve our website and understand visitor behavior.

Personally-identifying information: When you interact with us—e.g., making a purchase, signing up for our newsletter, or leaving comments—we may collect information such as your name, email address, postal address, and payment details.

Cookies and tracking technologies: We use cookies to enhance your browsing experience, store preferences, and deliver relevant content and promotions. You can manage cookie settings via your browser; disabling cookies may affect some website features.

2. How We Use Your Information

We use personal information to:

Process orders and payments securely
Communicate with you about your order or account
Send marketing emails (with your consent) about new products, promotions, or events
Improve our website, products, and customer experience
Comply with legal obligations

We never sell your personal data to third parties.

3. Sharing Information

Chou’s Cottage may share personal information only with:

Service providers who help us operate the website, process payments, or deliver orders
Legal authorities if required by law or to protect our rights
Advertising partners for remarketing (e.g., Google Ads), in line with our privacy policy

All third parties are required to comply with data protection regulations.

4. Security

We implement commercially reasonable technical and organizational measures to protect your data. While we strive to secure your information, no system is completely secure, and we cannot guarantee absolute protection.

5. E-commerce Transactions

When you purchase from Chou’s Cottage, we collect the minimum personal and financial information necessary to process your order. Payment details are handled securely via trusted payment gateways (e.g., Stripe) and are not stored on our servers.

6. Your Rights

Under GDPR, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Withdraw consent to marketing communications at any time
Object to certain processing of your personal data

To exercise these rights, contact us at contact@chouscottage.com.

7. Cookies and Tracking

Chou’s Cottage uses cookies to:

Improve site functionality and user experience
Provide personalized content and promotions
Analyze website traffic and performance

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage visitors to review the privacy policies of any linked sites.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

For questions about this Privacy Policy or your personal data:
Chou’s Cottage
6 Grubb’s Court, Clonmel, Co. Tipperary, Ireland
Email: contact@chouscottage.com

To learn more about your rights regarding personal data under the General Data Protection Regulation (GDPR), please consult the official text here

For more details about returns and refunds, please visit our Return & Exchange Policy